Privacy Policy

Your privacy matters to us

Last Updated: November 6, 2025

Look, we get it - nobody actually enjoys reading these things. But we're not some faceless corporation, we're a small shop in North Vancouver that works on some seriously nice vehicles. So yeah, we take your privacy pretty seriously 'cause we'd want the same if roles were reversed.

What Info We Actually Collect

When you bring your Porsche, BMW, or whatever sweet ride you're driving to our shop, we're gonna need some basics. Your name, phone number, email - the usual stuff so we can actually get in touch when your car's ready. We also keep records of what work we did on your vehicle, 'cause honestly that helps us do a better job next time you roll in.

If you book online through our website, we'll collect whatever you give us in that form. Credit card info if you're paying that way gets processed through secure payment systems - we don't store that stuff on our end. Not worth the hassle or risk, frankly.

Our site uses cookies. Nothing crazy - just basic stuff to remember your preferences and make the booking system work smoother. Your browser probably warned you about it already.

How We Use Your Information

Pretty straightforward - we use it to fix your car and run our business. That means:

  • Calling or emailing you about your service appointments
  • Sending you estimates and invoices (gotta get paid somehow)
  • Keeping maintenance records so we know what's been done to your vehicle
  • Maybe sending you a reminder when you're due for service - if you opt in for that
  • Dealing with warranty claims or parts orders for your specific vehicle

We might occasionally send out updates about our services or special deals, but you can opt out anytime. Just shoot us an email or tell us when you're at the shop.

Who We Share It With (Spoiler: Almost Nobody)

We're not in the business of selling your data. That's not what we do here. The only time your info leaves our shop is when it's necessary for the actual work:

  • Parts suppliers - gotta tell 'em where to ship that turbo for your M3
  • Payment processors - they handle the credit card transactions securely
  • Our accountant - 'cause taxes are a thing unfortunately
  • Legal stuff - if we're legally required to hand over info, but that's super rare

That's basically it. We're not sharing your contact info with marketing companies or anything shady like that.

Keeping Your Data Safe

We use industry-standard security measures to protect your information. Our computer systems are password-protected, we use encrypted connections for online stuff, and physical records are locked up at night. We're not Fort Knox, but we take reasonable precautions.

That said, nothing's 100% foolproof. We do our best, but if there's ever a breach, we'll let you know ASAP as required by Canadian law.

Your Rights (Yeah, You Got Some)

Under Canadian privacy laws (PIPEDA for those keeping score), you've got some rights here:

  • You can ask to see what personal info we have on file for you
  • You can request corrections if something's wrong
  • You can ask us to delete your info (though we gotta keep some records for tax purposes)
  • You can opt out of marketing emails anytime
  • You can file a complaint with the Privacy Commissioner if you think we screwed up

Just give us a call at (604) 555-8742 or email service@halvorynthodyssey.info if you wanna exercise any of these rights. We'll get back to you within a reasonable timeframe.

How Long We Keep Your Stuff

We keep your service records for as long as you're a customer and for several years after 'cause it's useful for warranty work and troubleshooting. Plus, Canadian tax law requires us to keep financial records for at least seven years. After that, we securely delete or destroy the information.

If you haven't been in for a while and ask us to delete your info, we'll do it - except for what we legally have to keep.

Third-Party Links

Our website might have links to other sites - maybe a parts manufacturer or something. Once you click away from our site, this privacy policy doesn't apply anymore. Check their policies if you're concerned.

Changes to This Policy

We might update this privacy policy from time to time. If we make any big changes, we'll post the new version here and update the date at the top. We're not gonna email everyone every time we tweak a sentence, but major changes? Yeah, we'll let you know.

Questions? Just Ask

If you've got questions or concerns about how we handle your information, don't hesitate to reach out. We're pretty easy to get hold of:

Halvoryn Thodyssey Auto Repair
1247 Marine Drive
North Vancouver, BC V7P 1T4
Canada

Phone: (604) 555-8742
Email: service@halvorynthodyssey.info

Seriously, we're not trying to be weird about your data. We just wanna fix your car and do good work. That's the whole point of running this shop.

Bottom Line: We collect what we need to service your vehicle and run our business. We don't sell it, we don't spam you, and we protect it the best we can. If you've got concerns, talk to us. We're real people here.